Receptionist
Marianna answers in your company's name, at any hour, in the caller's own language. She notes the request, offers a slot if you allow it, and your team receives it all in writing, with the number. She never gives a price, never a lead time: the quoting is yours.
The first meeting is free, with no commitment.
Her job description: 4 lines of 4
Everything can be tailored
Marianna arrives with the vocabulary of your trade. Everything else, you write: your opening hours, what you offer, what counts as urgent for you, what she never says. Each line applies from the next call, without going through us.
The office is closed on Saturdays.
On the phone, on a Saturday morning
“I'm afraid our office is closed on Saturdays, we're open Monday through Friday. I'd be happy to book you a showroom visit appointment for one of those days though, would that work for you?”
Urgent: an awning left open before a storm, a garage door that is stuck. Everything else waits until Monday.
On the phone, on a Sunday evening
“Your request is recorded as urgent for the Stores Exemple team. Please stay reachable.”
The on-call mobile you give us receives the alert by SMS.
We also fit made-to-measure insect screens.
On the phone
“Yes, we do. We fit made-to-measure insect screens: roller screens, pleated screens, fixed, hinged or sliding models. Would you like to get a quote, or do you have a specific project in mind?”
Never name our suppliers.
On the phone
“Thank you for asking, but I'm not able to share supplier names, that's confidential information.”
Example: a fictional blinds and awnings company. The answers are Marianna's own, from a simulated call with this job description. See the job description templates
Her CV
What she can do, what she refuses to do, and what she cannot do. All of it is written down.
Weaknesses
The section no candidate ever fills in.
From day one, and on request
From day one, she runs the front desk with her job description. Your tools are connected on request: priced and planned in advance, never promised for tomorrow.
From day one
On request, with an integration
Each connection has a setup price, paid once, quoted after our first conversation and put in writing before you commit.
Let's talk about your toolsThe trades
She arrives with the vocabulary of the trade, the calls it receives and the questions that must be asked. You correct, she applies.
Do you run a restaurant? That is Arthur's trade. Read Arthur's CV
Work that goes beyond answering the phone? Let us talk about your project
The Receptionist area
One screen, four actions. Nothing to install, nothing to export.
The urgent ones rise to the top. You see what is waiting, what is being handled and what is closed.
You assign it to a member of the team, and the log keeps every action with the person behind it.
The slot stays subject to confirmation for as long as you have not clicked. Your click sends the second text message.
You change a line, she applies it from the next call, without going through us.
The price
VAT included, no commitment. The contracts and what they cover are on the pricing page. An integration with your tools comes with a one-off setup price, quoted in advance according to what we connect.
View the contractsTo begin
No commitment. We look with you at how your calls come in, what is urgent for you and what can wait, then we write her job description in your words.
You keep your number. She picks up in your name, and you receive the record.