About us
So that no call is ever left unanswered.
Réponds! came out of a simple observation: for a sole trader or a small team, every missed call is a customer lost. We wanted something that always picks up, in a natural voice and in the language the caller speaks, without hiring anyone.
Our mission
That no sole trader, no small team in Switzerland should ever lose a customer for want of picking up the phone.
The big names in voice answering come from abroad, and they speak American English first. We made the opposite choice: an assistant built for Switzerland, with natural voices in the languages your customers actually call in, and the hosting and the compliance that go with them. Swiss composure, applied to the telephone.
Our values
Reliable. Warm. And thoroughly Swiss.
Warm
A voice that puts people at ease, not a machine. Your customers are greeted as they would be by someone on your team.
Composed
No showing off. He picks up, he writes down what matters, he passes it to the team. The rest happens behind the scenes.
Swiss
Built here: Swiss hosting, LPD compliance, and voices your customers recognise. A neighbour, not a call centre.
Reliable
Available 24 hours a day, weekends and nights included. Your own connection going down changes nothing.
The company
A Swiss brand, Swiss data.
Réponds! is a brand of Delta Immo Sàrl, based in Lausanne. Data is hosted in Switzerland, in Geneva and Winterthur, and processed in line with the LPD. Your data stays yours: you can export it or delete it at any time.
The next call,
leave it to Réponds!
No commitment. You are up and running in under an hour.
No card details. You call Arthur from your mobile and play the guest.