About us
So that no call is ever left unanswered.
Réponds! came out of a simple observation: for a sole trader or a small team, every missed call is a customer lost. We wanted something that always picks up, in a natural voice and in the language the caller speaks, without hiring anyone.
Our mission
That no sole trader, no small team in Switzerland should ever lose a customer for want of picking up the phone.
The big names in voice answering come from abroad, and they speak American English first. We made the opposite choice: an assistant built for Switzerland, with natural voices in the languages your customers actually call in, and a dashboard hosted in Switzerland. What is processed elsewhere is named, provider by provider. Swiss composure, applied to the telephone.
Our values
Reliable. Warm. And thoroughly Swiss.
Warm
A voice that puts people at ease, not a machine. Your customers are greeted as they would be by someone on your team.
Composed
No showing off. He picks up, he writes down what matters, he passes it to the team. The rest happens behind the scenes.
Swiss
A Lausanne company and an application hosted in Switzerland. Voice processing is detailed in our subprocessor list.
Reliable
Available 24 hours a day, weekends and nights included. Your own connection going down changes nothing.
The company
A Lausanne company, with hands-on support
Réponds! is a brand of Delta Immo Sàrl, based in Lausanne. Salvatore Scuderi leads the project and supports the initial deployments. The application and database are hosted by Infomaniak in Switzerland; voice and telephony involve specialist providers, including US-based companies. See our subprocessor list for details. Contact info@reponds.ch to prepare your line or request a data correction.
The next call,
leave it to Réponds!
No commitment. Set up your trial online, with our help if you need it.
No card details. You call Arthur from your mobile and play the guest.