Reach us
Two ways to reach us.
On the phone, it is Marianna, our voice assistant, who picks up at any hour. In writing, it is the team, from Switzerland, within 24 working hours.
By phone

Marianna
Adviser and front desk
Artificial intelligence, and she will tell you so
Marianna is the one who answers when you call Réponds!. She explains the agents, the contracts and the free trial, and passes on to the team whatever needs a human answer.
- Availability
- Around the clock, seven days a week
- Languages
- French, German, Italian, English, Portuguese
- On the keypad
- 1 French · 2 German · 3 Italian · 4 English
- What she does
- Informs, takes your details, passes them on
Marianna has access neither to accounts, nor to invoices, nor to open files. For those, she takes your request and the team gets back to you.
The most direct way
Hear Arthur on a trial line of your own.
You will make up your mind faster by hearing him than through three rounds of email. You create your account, you describe your establishment, and your trial line opens in a few minutes. You call it, and you play the guest.
Try 20 minutes over 72 hoursTwenty minutes of conversation spread over three days, no bank card. One Swiss mobile number to register, confirmed by text message: Arthur answers that number and no other.
Our details
- Phone
- +41 21 547 03 29
- info@reponds.ch
- Written reply
- 24 working hours
- Address
- Chemin du Bois-Gentil 72, 1018 Lausanne
- Hosting
- Switzerland, nLPD compliant
More than one establishment?
Groups, chains, franchises: each establishment has its own contract and its own invoice, and the setup is done in a single joint session.
Write to us directly