How it works
Up and running in under an hour. Nothing to install.
No hardware, no app to learn, no change of number. We take care of everything: you approve, and Réponds! answers.
The principle
You have nothing to do. That is exactly the principle.
The phone rings
During the rush, after closing, on your day off. Until now it rang unanswered. From now on, Réponds! picks up without keeping anyone waiting.
Réponds! handles it
He takes the reservation or the order, answers the questions (opening hours, menu, terrace, access) and notes the special requests. In Swiss French, or in four other languages if your customer prefers.
You approve, the customer is told
Your team receives the reservation by email, without delay, and approves it in one click. It is that approval which triggers the confirmation text message to the customer, with a code to change or cancel. Nothing goes out behind your back.
You stay in control
Reservations, calls, the planner: it is all in your dashboard. You confirm, move or decline in one gesture, and the customer is told automatically.
Ready in under an hour, without changing a thing
You keep your number: a simple call forward is all it takes. No hardware, no app to install. We set your establishment up with you, you approve it, and off you go.
Hear him at work
Not an answering machine. Not a robot telling you to press 1.
A natural conversation that takes the reservation first time. Here is the transcript of a typical exchange with Arthur, the voice of Réponds!.
Reservation for four, evening service
Transcript of a typical conversation. To hear it for real, open your free trial and call Arthur from your mobile.
Pizzeria Bellavista, good evening. Arthur speaking, I am the restaurant's voice assistant. What can I do for you?
Good evening, would you have a table for four this evening?
Let me check. For four people this evening, I have 7.15 pm or 9.00 pm. Which one suits you?
7.15 pm, that is perfect.
Very well. What name is it under?
Meunier.
Thank you, Mrs Meunier. Any allergy or particular request?
We are coming with a baby, we would need a high chair.
That is noted, I will pass it on to the team. So a table for four this evening at 7.15 pm under the name Meunier, with a high chair. The team will confirm by text message, with a code to change or cancel. Enjoy your evening.
No card details. You call Arthur from your mobile and play the guest.
Day to day
What Réponds! does in your place.
It always answers
In the middle of service, in the evening, at the weekend, on your closing day: the line is answered 24 hours a day, with no opening times.
You approve, he sends the text message
Every reservation is put to you: once you approve it, the guest receives a summary message with a unique code to change or cancel it.
He passes things to the team
A special request, a large group, a tricky question? Your team receives an email there and then, with the caller's number.
You stay in control
Calls, reservations, the table planner: it is all in your dashboard, in real time, wherever you are.
Getting started
Under an hour, stopwatch in hand.
Step 1 · 30 minutes
You set it up
Opening hours, menu, capacity, house rules, delivery area. This is Arthur's job description, and we fill it in with you.
Step 2 · 5 minutes
You connect your line
One code dialled from your own phone switches on call forwarding. You keep your number, and you switch it off whenever you like.
You are live
Réponds! answers
From the very next call. The first team email follows on, and you watch everything land in your dashboard.
The next call? Réponds! takes it.
Twenty minutes of conversation to try it, with no card details and no commitment.
Start my free trial